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Download it here: Free 1 Page Template on How To Handle a Negative Review
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In this episode Danny Laneri tells us the proper steps to take on handling a negative review. We discuss what to say after the negative review has been posted, what to tell your team, and we also talk about what to do if you acquire a practice that already had bad reviews from the previous dentist/ owner.
You can reach out to Danny Laneri here:
Email: danny@swellcx.com
Website: https://www.swellcx.com/
If you want your questions answered on Monday Morning Marketing, ask me on these platforms:
Email: michael@thedentalmarketer.site
My Newsletter: https://thedentalmarketer.lpages.co/newsletter/
Ground Marketing Facebook Group: https://www.facebook.com/groups/738965052973156
The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041