MMM [Reputation Management] The Proper Steps You & Your Team Need to Take When Receiving a Negative Review

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Show Notes

Swell is giving you a FREE AMAZING 1 Page Template on how to handle negative reviews! Make sure your front office knows the proper steps to take!

Download it here: Free 1 Page Template on How To Handle a Negative Review

Check out Swell's exclusive deal here: https://info.swellcx.com/thedentalmarketer

In this episode Danny Laneri tells us the proper steps to take on handling a negative review. We discuss what to say after the negative review has been posted, what to tell your team, and we also talk about what to do if you acquire a practice that already had bad reviews from the previous dentist/ owner.

You can reach out to Danny Laneri here:

Email: danny@swellcx.com

Website: https://www.swellcx.com/


If you want your questions answered on Monday Morning Marketing, ask me on these platforms:

Email: michael@thedentalmarketer.site

My Newsletter: https://thedentalmarketer.lpages.co/newsletter/


Ground Marketing Facebook Group: https://www.facebook.com/groups/738965052973156

The Dental Marketer Society Facebook Group: https://www.facebook.com/groups/2031814726927041