MMM [Internal Marketing] The Rundown on Call Tracking and Conversion Rates in Your Office

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In this episode, Xana Winans, from Golden Proportions, breaks down the key points to call tracking and learning which aspects of calls really move the needle. Xana notes that many offices have fallen victim to the million-dollar marketing mistake: not answering or tracking calls. With only 40% of calls into practices being converted to patients on average, it is more important than ever to hone your team's phone skills and have coverage at popular times of day. Just increasing your call conversion ratio from 40% to 50% can make a significant impact, bringing in $250,000 in revenue for an average practice!

Catch this week's episode with Xana to dive into patient conversion, phone skills, and popular patient call times!

You can reach out to Xana Winans here:

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