If patients leave unsure about the plan, treatment acceptance has already started slipping.
In this Monday Marketing Move, Dr. Sachin Soni breaks down one of the most overlooked moments in the treatment conversation: making a clear recommendation, then giving the patient space to respond honestly. Instead of asking narrow questions like “Do you want to go ahead?” he suggests using more human language like, “So tell me, what are your thoughts?” to uncover hesitation around cost, fear, pain, or timing while the patient is still in front of you. He also shares how dentists can confirm true understanding by creating a partnership where patients know exactly what treatment is being done, why it matters, what it costs, and what to expect at each appointment.
Listen now to learn how one simple shift in your treatment conversations can help patients feel clearer, safer, and more ready to move forward!
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Email: sachin@thedentistmentor.co.uk
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