77: Dr. Leonard Tau | What you need to do when you receive a bad review

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Show Notes

LEONARD-TAU





It's episode 77 of The Dental Marketer Podcast! In this episode I speak with the master of reviews... Dr. Leonard Tau! Such a fun and great guy and so much knowledge was shared in this episode. Some key things I learned was what exactly to do with bad reviews. Some times we think we need to reply to bad reviews and sometimes we think we should just leave it alone and it will eventually die down... but will it?! Reviews these days can really break us mentally and break our business physically! Think about it, would you take your child (or dog) to a practice with horrible reviews?! I wouldn't! So what should we do when we receive a horrible review?

Another pointer I learned in this interview was, which review website, or third-part website, matters the most! Sometimes we are trying to get reviews all on our Facebook page, or maybe Yelp.. but where do the reviews have the most impact? In this episode Dr.Leonard Tau reveals where you should send all your happy patients to leave reviews and why!

Dr. Tau's focus is on general, cosmetic, implant and reconstructive dentistry. He is certified in Invisalign, which are virtually invisible aligners that move your teeth. After more than 18 years in dentistry, Dr. Tau remains passionate about offering patients the latest in technology, which you will notice upon entering the office. Above all, Dr. Tau's primary focus is patient comfort through painless dentistry.

Dr. Leonard Tau was honored to be recently chosen as one of Philadelphia's Top Dentists by his peers in Philadelphia Magazine. What sets his Northeast Philadelphia dental office apart from other Philadelphia dentists is the time he takes with each individual to understand their needs and goals. Dr. Tau's restorative practice provides services which include filling replacement with non-metal alternatives and a full range of cosmetic treatments. The cosmetic procedures include: KoR Deep Bleaching, cosmetic bonding, porcelain veneers, implant dentistry and same day non-metal crowns and bridges with CEREC. Dr. Tau's commitment to state-of-the-art dentistry ensures you receive the highest level of care, both today and tomorrow.





DR LEONARD TAU'S LINKS:

Dr. Len Tau's Latest Book: 100+ Tips for Getting 100 Five Star Reviews in 100 Days: Grow Your Practice and Get More Patients by Taking One Simple Step Each Day

Birdeye Review & Reputation Management

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