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Show Notes
Reviews, reviews, and reviews! The one thing that can make or break ( or at least put a HUGE dent into your practice) your dental practice. Some times we obsess too much over reviews and sometimes we care too little about patient reviews. Well, we are here to tell you that they are EXTREMELY important and should be strived for every single day! In this episode we talk all about reviews and how it may be easy to ask for them in the moment, or even throw a prize winning contest for the best review BUT are you attacking every single possibility out there? Listen as we mention many methods and scripts on how to increase your Yelp, Google, Facebook,or even your own websites reviews!
We also dive into the myths we hear on a day to day basis about Yelp (or other third party websites), myths like: "Is it true that you have to pay Yelp to get the negative reviews down?" We talk about what is a good goals to set in order to start seeing some real BIG major changes in your new patient flow and overall practice's credibility and reputation, because if you have a bad reputation in your community, then you need to combat this immediately... or move!
Stuart Faught has been in dentistry for quite some time now and started off as an employee in Dentrix, from that point on he made many connections with dentists, specialists, and consultants. Time after time, many successful consultants told him reviews played a key and major role when it cam to increasing the success in a dental practice. Not too long after that, Stuart left Dentrix and started his journey with Patient Snap! Automated systems often send too many texts and bother patients. Only you and your staff know when patients want to receive correspondence and how. When this opportunity does present itself, it needs to be simple. From your personalized Patient Snap dashboard, you can simply enter your patients phone number that you already have on file and our system will automatically generate links to your most valuable review sites: Google, Yelp & Your own website.
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