Dental Tech Upgrades: When and Why to Take the Leap (with a Supporting Team) | Ashley Whinery

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Show Notes

Wondering if now’s the right time to modernize your dental workflows? Here’s how to decide AND rally your staff behind tech upgrades for the office.

Step inside a family-owned prosthodontic office in Lake Geneva, Wisconsin, where Ashley Whinery, the dedicated practice manager, shares her journey of navigating demanding clinical work, an experienced (and older) staff, and a major technology overhaul. From handling intricate dental cases to reversing negative patient experiences, Ashley opens up about the real-life struggles and triumphs of leadership in a small but mighty dental team.

This episode delves deep into how compassion, teamwork, and the right tools make all the difference in a high-pressure environment. Ashley reveals the common trap of dentists overextending themselves for patients’ sake, risking burnout, and why open lines of communication matter more than ever. She also breaks down the practice’s strategic leap from Eaglesoft to Dentrix Ascend, sharing the challenges of upgrading from outdated systems and the smooth, cloud-based features that transformed their daily operations. If you’re searching for actionable advice on team dynamics, technology transitions, or simply trying to preserve a positive work culture, this candid conversation is for you!

What You'll Learn in This Episode:

Actionable strategies for balancing patient care with staff well-being
How to foster open communication and collaboration in a close-knit dental team
The warning signs and prevention tactics for burnout
Lessons from transitioning to a cloud-based dental practice management system
Real-world workflow improvements after adopting Dentrix Ascend
Overcoming IT setbacks and resistance to change in your practice
Why a supportive team is crucial during major operational shifts
Helpful advice for practices tackling big technological or procedural updates
The value of taking chances and prioritizing family-work balance

Tune in now to hear Ashley’s firsthand playbook for thriving through change and prioritizing your team’s well-being.

Listen on your favorite streaming platform here!

Sponsors:‍

Dentrix Ascend: Smarter System, Smarter Practice: Dentrix Ascend Cloud-Based Dental Software Break free from software hassles and come with us to the cloud. Spend less time managing your practice and more time caring for your patients. Request a free 30 minute or less demo at: dentrixascend.com/promo/explore