17X Your Pediatric Practice: Behind-The-Scenes Staffing, Strategy, and Tech | Evelyn Lahiji

Listen & Share

Show Notes

From hiring hundreds of top performers to opening 17 practice sites, here’s how one dental leader maintains cohesion, culture, and continuous growth.

Today we have Evelyn Lahiji, a veteran consultant and manager behind a pediatric orthopedic dental empire with 17 carefully-positioned offices around Los Angeles. Evelyn pulls back the curtain on the systems, strategies, and mindsets that fueled her team’s explosive growth—sharing candid stories, practical tactics, and the exact formulas that keep their practice ahead in patient care and profitability.

You’ll discover how localized expansion, dynamic staff engagement, and a laser focus on operational excellence create a ripple effect from happier employees to loyal patients and impressive margins. Evelyn breaks down her approach to hiring, marketing, and adopting cutting-edge AI technologies for both clinical and business efficiency. Whether you’re looking to open your first additional location or searching for ways to maximize efficiency, Evelyn’s insights on goal-setting, accountability, and embracing innovation are sure to spark new ideas for your own practice.

What You'll Learn in This Episode:

The strategic advantages of expanding within compact geographic regions
Evelyn’s proven formula for recruiting and retaining enthusiastic, high-performing staff
How localizing staff assignments boosts morale and operational flexibility
The role of AI in improving patient care
Financial benchmarks: aiming to break even within a year of opening a new site
Key daily metrics to monitor for maximizing productivity and profit
How to craft marketing strategies that attract and retain ideal patients
Designing incentive and accountability structures that motivate your team
Effective delegation and management roles for seamless multi-location operations

Press play to uncover Evelyn’s expert roadmap for building, scaling, and optimizing a multi-location dental practice!

‍

Sponsors:
‍

CallRail: Call tracking + AI that turns calls into campaigns that convert, quality patients, and cost savings. Click our link to start a free trial today! callrail.com/dentalmarketer