Revitalize Your Connection with Patients: The Human Approach | Dr. Pauline Le | 536

Dr. Pauline Le's mission statement: "We're humans working on humans with humans."

In this episode, I'm sitting down with Dr. Pauline Le, a dentist in Jacksonville, Florida, who shares her inspiring journey from her childhood in a disciplined, high-achievement household to owning a flourishing dental practice. Driven by her parents' entrepreneurial spirit and the rich influence of their immigrant experience, Pauline carved her path in dentistry through sheer determination and perseverance. She highlights the numerous hurdles she overcame and the pivotal decisions that shaped her professional life. Her story is a testament to the power of community as she lovingly returned to Jacksonville to build her practice and give back to the community that shaped her.

Dr. Le generously shares the inner workings of her practice, delving into the importance of systems and tools like ClickUp, Slack, and Oryx that streamline her operations. Guided by a compelling mission statement, " we're humans working on humans with humans," Pauline underscores the significance of empathy and human-focused care in her workflow. She discusses innovative marketing strategies and unique offerings like her "wallets" membership plan that set her practice apart. You'll also glean valuable insights into the importance of staff training, stress reduction, and establishing a seamless, efficient practice. Pauline closes with empowering advice for aspiring practice owners, emphasizing the importance of action, continuous learning, and a passion-driven "why" in business ownership.

What You'll Learn in This Episode:

• How family heritage can inspire a successful entrepreneurial journey.
• The role of community in shaping and supporting a thriving practice.
• Strategies to implement seamless systems and tools for practice efficiency.
• Understanding the impact of empathy and human-focused care in healthcare.
• Innovative marketing strategies for dental practices, including membership plans.
• The benefits of proper staff training to minimize stress and improve workflow.
• Insights into personalized, retail-style marketing techniques for patient conversion.
• Advice on overcoming analysis paralysis when starting your own business.

Tune in to join Dr. Pauline Le as she grows her purpose-driven dental practice!

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Sponsors:‍

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Oryx: All-In-One Cloud-Based Dental Software Created by Dentists for Dentists. Patient engagement, clinical, and practice management software that helps your dental practice grow without compromise. Click or copy and paste the link here for a special offer! https://thedentalmarketer.lpages.co/oryx/

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Guest: Dr. Pauline Le

Practice Name: Le Dental Spa

Check out Pauline's Media:

Website: ledentalspa.com

Instagram: instagram.com/drpaulinele

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Other Mentions and Links:

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Events:

Making of a Dental Startup Retreat

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Tools/Software:

ClickUp

Monday

Slack

Open Dental

Flex

Mango

Google Sheets

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Products/Brands:

Invisalign

Morpheus

Botox

Comcast

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People:

Rania Saleh

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Host: Michael Arias

‍Website: The Dental Marketer

Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍

Join this podcast's Facebook Group: The Dental Marketer Society

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p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/companies, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.