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Show Notes
How do effective dental billing practices shape the trust between patients and doctors? In this episode, Michael sits down with Dr. Ryan Hungate, a visionary orthodontist, to discuss the pivotal role transparency plays in the billing process within dental practices. Dr. Hungate challenges the opaque systems currently in use, drawing parallels to other industries where costs are known upfront, and highlights the absurdity of keeping patients in the dark. He passionately discusses how advancements in technology, like the innovative Eligibility Pro tool integrated within the Dentrix management system, streamline insurance verifications. By automating these processes, dental offices not only alleviate the administrative burden but also provide patients with clear and accurate cost estimates right away, fostering trust and enhancing the patient experience.
Throughout the conversation, Dr. Hungate emphasizes the broader implications of transparent billing on treatment acceptance rates. By approaching financial discussions with clarity and empathy, and offering flexible financing options, practices can significantly improve patient outcomes. He underscores the importance of regular process reviews to ensure that dental practices are exceeding patient expectations. The takeaway is clear: adopting automated solutions isn't just a technological upgrade; it's an ethical commitment to providing transparent, affordable care.
What You'll Learn in This Episode:
- The impact of transparent billing on patient trust and satisfaction.
- Technological advancements in dental practice management.
- How automated tools can streamline insurance verification.
- Methods for enhancing patient experience and treatment acceptance.
- The importance of regular assessments in optimizing dental operations.
- Strategies for presenting financing options to patients.
Join us as we explore how transparency is crucial for building lasting patient relationships!
Sponsors:
Gusto: Dentist payroll for the modern practice. Gusto’s cloud-based software provides all the payroll and HR tools you need to run your dental practice efficiently. Having it all on one platform keeps our prices low, and makes your job so much easier. Enjoy best-in-class support, benefits like health coverage for your team, and more. Visit or copy and paste the link here for a special offer! https://gusto.com/tdm
Guest: Dr. Ryan Hungate
Business Name: Henry Schein One
Check out Ryan's Media:
Website: henryscheinone.com
Website: dentrix.com
Eligibility Essentials and Pro: learn.dentrixascend.com/dentrix-ascend-eligibility-pro
Instagram: instagram.com/rjhungate
LinkedIn: linkedin.com/in/ryanjhungate
Other Mentions and Links:
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Host: Michael Arias
Website: The Dental Marketer
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Join this podcast's Facebook Group: The Dental Marketer Society
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