It's important to send the right message to your team. If a team member is unresponsive and not showing up, that shouldn't be shown as acceptable.
Your business license is different from your dental license. Make sure you have all the proper documentation if needed!
Do not assume patients know what you're talking about if you use specific dental lingo. Try speaking in a way they understand.
Always have a backup plan and personal savings. You never know what could happen, and the cushion is a lifesaver!
Patients talk more about how you made them feel at your practice than the actual clinical work.
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