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Show Notes
Emitrr | The Complete Customer Engagement Solution (that drastically reduces no-shows)
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Guest: Anmol Oberoi
Business Name: Emitrr
Check out Anmol's Media:
Phone: 210-941-4696
Email: anmol@emitrr.com
Host: Michael Arias
Website: The Dental Marketer
Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/
Join this podcast's Facebook Group: The Dental Marketer Society
My Key Takeaways:
- If patients have a great experience, this is the most important time to ask for a review!
- In your practice there should be 3 main objectives: 1. Acquire new patients 2. Retain existing patients and 3. Keep your schedule full.
- Your front office should be focused on communicating with patients rather than manual tasks that could be automated.
- Try adding a texting option for patients to communicate a cancellation. This will help alleviate unexpected no-shows!
- If you haven't been on top of review follow-up with your current patients, don't worry! Sending review requests to your current patient base can produce great results.
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