As an Endodontist, nurturing those referral relationships is key!
Dr. Nieves gives all his referring doctors his phone number and stays in full communication with them.
Often a referred patient will trust the opinion of their usual dentist and appreciate your respect of this.
Everybody has a day where they need to take a break and grab a milkshake. Listen to your team and make sure they are well taken care of even on a bad day!
Patient feedback on their visit's experience can provide lots of insight on details you may not have thought of or perceived as minor.
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