M.M.M. – TWO- Relationships

July 10, 2017 MMM No comments exist


How was everyone’s weekend? I hope it was a great one! In this episode I dive into with NO time to waste and we talk about….. Relationships! Specifically how to influence people with relationships. Just look at it this way, if you want your team to act willingly and do their job at their best level, this means you have to have some sort of trust with each team member and have a deep relationship with them!


Same thing with a patient. you have to build a relationship with the patient. Even if it is a new patient, TAKE YOUR TIME on the initial exams. Don’t EVER rush a new patient exam, if you could spend more time peeling back that banana peel to get to the good stuff inside the new patient and find out why they are at your dental practice, what they desire in their smile, who their family is, where they work, any fears or anxieties they have from previous dentists and so forth.


Building a relationship does not only create loyalty but it creates a MUCH HIGHER case acceptance! You create fans for your business as well! These fans become your marketers and bring in new patients through referrals, write outstanding reviews, and purchase much more from you!





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